Stubs charges a small platform fee per ticket sold, plus payment processing fees. Our standard rate is 2.9% + $0.30 per transaction for credit card payments. The platform fee are 3.0% + $1 per ticket sold. You can choose to absorb these fees or pass them to customers during checkout.

Payouts are processed automatically to your connected Stripe account. For most organizers, funds are available within 2-3 business days. You can set up daily, weekly, or monthly payout schedules in your payment settings. All payouts include a detailed breakdown of sales, fees, and refunds.

Refunds are processed directly in Stubs. Full refunds return the ticket price minus processing fees (which are non-refundable). Partial refunds are available for events with different ticket types. Refunds typically appear in customers' accounts within 5-10 business days. You can set refund policies per event and enable automatic refunds for cancelled events.

You can configure tax collection on the Stubs platform for your events. Once enabled, sales tax is automatically calculated and collected based on event location and applicable tax rates. Stripe handles all annual tax reporting, including generating 1099-K forms when required. You can export detailed sales reports that break down gross sales, fees, taxes collected, and net revenue for your own accounting purposes.